WARRANTY

After Market Frames

Cryptic BMX  provides a (1) year warranty on all of our after market frames for any failure arising from manufacturers defects in materials or workmanship. This warranty covers cracks and snaps only and none of the following faults. Any bent frames, stripped out threads, twisting, denting or other such damage is accepted as a sign of rider abuse or incorrect maintenance and not product failure and is not covered by warranty.

NOTE: We strongly advise against the use of dual lower cables and strongly suggest you use a standard 2 into 1 style Gyro cable, any damaged cable guides/ threads will not be covered by this warranty.

After Market Forks

Cryptic BMX provides a one (1) year warranty on all of our after market forks for any failure arising from manufacturers defects in materials or workmanship. This warranty covers cracks and snaps only and none of the following; bent forks, stripped out threads, twisting, denting or other such damage is accepted as a sign of rider abuse or poor maintenance and is not covered by this warranty.

After Market Handlebars & Cranks

Cryptic BMX provides (6) months warranty on all of our after market bars and cranks for any problems arising from manufacturers defects in materials or workmanship. This warranty covers cracks and snaps only and none of the following; bending, stripped threads, twists or dents or other such damage as this is accepted as a sign of rider abuse or incorrect maintenance and not product failure and is not covered by this warranty.

All other After Market Parts / Products

All other after market parts come with a 90 day warranty, Any bent parts, stripped out threads, twisting, denting or other such damage is accepted as a sign of rider abuse or incorrect maintenance and not product failure and is not covered by warranty.

Complete Bikes: Frame / Forks / Bars

Cryptic BMX provides a (6) month warranty on all of our complete bike frames forks and bars for any failure arising from manufacturers defects in materials or workmanship.
This warranty covers cracks and snaps only and none of the following faults; any bent frames, stripped out threads, twisting, denting or other such damage is accepted as a sign of rider abuse or incorrect maintenance and not product failure and is not covered by warranty.

Complete Bikes Parts

All other components and parts on our Complete bike range come with a 90 day warranty,Any bent parts, stripped out threads, twisting, denting or other such damage is accepted as a sign of rider abuse or incorrect maintenance and not product failure and is not covered by warranty.

Warranty Cover - Small Print

THE WARRANTY IS FOR THE ORIGINAL PURCHASER AND THE ORIGINAL PURCHASE ONLY.

The original purchase receipt is required for any warranty claim to be considered as proof of the age of the frame. To make a claim please return the item with the original purchase receipt to the dealer it was purchased from, they should take up your claim on your behalf with the local Cryptic BMX distributor, all warranty items must be returned before replacements are issued. Replacement parts do NOT come with a warranty.

Posting a photo of your failed product is not the best way to claim a warranty, please contact your dealer with immediate effect so we can resolve your issue promptly in a fair professional manner. Any modifications to our products must be performed by a suitably qualified person to avoid voiding your warranty, acceptable alterations include cutting down of handle Bars and steerer tubes on forks, warranty claims on modified parts will be taken on a case by case process. We fully believe in our products and thus confidently offer this warranty to our customers, thanks for choosing Cryptic BMX we really appreciate the support.